The holidays always seem to bring out the best and the worst in people.

“Never stop being a good person because of bad people.”
– Anonymous

I’ve worked several years in retail throughout my life. I’ve had countless interactions with people over the years when I was working during the holidays especially. I have learned many things from my conversations from my customers who were total strangers when I had my interaction with them.

Here a couple of the things I have learned along the way:

People Can Be Awful

Photo by Gem & Lauris RK on Unsplash

I have seen the rude behavior and entitlement that many people display towards retail employees. Especially during the busy holiday season. It always amazes me how ridiculous customers can be. I have seen my co-workers get yelled at for running out of a certain hot product or for the prices that our store charges for certain items.

News flash:

Employees in the store don’t set the prices for products. They also don’t have any control over how much inventory they are allowed to carry. There are people much higher up the corporate ladder that make those types of decisions. Rest assured me and my co-workers aren’t the ones with that sort of power.

I’ve been yelled at and belittled for things that were completely out of my control. Yet, I did my best not to lose faith in humanity.

Some days are tougher than others.


People Can Be Fantastic Too

Photo by John Moeses Bauan on Unsplash

This past weekend I dealt with two of the nicest human beings I have ever met in my entire life.

These two were a married couple in their 60’s. They had been married for over 38 years.

She was a retired school teacher who worked for a local Elementary school for 40 years and he was a retired military veteran. Together, they seemed to compliment each other perfectly.

I could feel the love and respect they had for each other. It was easy to tell that they both have shared countless memorable experiences together. I’m sure they have seen their fair share of ups and downs and they have endured every single one of those peaks and valleys.


I talked to them and helped them with their brand new cell phone for over 20 minutes and enjoyed every second I was able to converse with them. We talked about relationships, my upcoming wedding, some of her experiences teaching young kids and about how she currently tutors kids online in various subjects. People like them give me a renewed sense of hope for humanity.

You see that’s the thing when you are exposed to countless people in a short amount of time.

You see the good.

You see the bad.

And you see everything in between.

Be kind to those poor retail employees when you are out shopping during this busy holiday season.

Those employees have families of their own that they won’t be able to spend much time with. They will be busy catering to your needs, helping you get that new Ipad for your kids or that new TV for yourself.

Retail employees are usually not paid an extremely high wage and yet they deal with an immense amount of stress during the holidays.

Keep this in mind.

Be kind and be patient.

If we show each other a little kindness and respect, we can get through these crazy times together.

And I’m not just talking about shopping either.

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Your Turn

When was one time when someone renewed your faith in humanity?

I am an aspiring writer and blogger. I am passionate about writing, sales, entrepreneurship, and self-improvement. I am always working to deliver value to my readers.
I am an aspiring writer and blogger. I am passionate about writing, sales, entrepreneurship, and self-improvement. I am always working to deliver value to my readers.
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